Ouf gift consultants are available Monday to Friday 9.00am to 5.00pm. Call us on 1300 665 331 to customise this hamper or place your order over the phone. Or click here to send us an email enquiry.
Standard Delivery Times and Fees
The cost per delivery and estimated delivery timeline is outlined in the table below:
Estimated Delivery Time
Orders placed before 9.30am will be deliveredsame business day.
Same day delivery can be made for orders placed after 9.30am using an express courier, but additional fees may apply. Please call 1300 354 393 for details. Otherwise orders placed after 9.30am will be delivered next business day.
Order by 12.00pm for next business day delivery to most locations. For country locations delivery can be up to 3 business days.
Melbourne, Canberra & Brisbane Metro
Order by 12.00pm for next business day delivery.
Rest of Australia
Order by 12.00pm and delivery will be 1-2 business days for most locations. For heavy hampers with 2 or more bottles of wine, the freight is heavier and will take 3-5 days. For remote locations delivery can take up to 3-5 business days.
Gift Baskets Direct uses the following reputable couriers
Other Delivery Information
Additional gifts to same address attract $10 delivery fee per gift (inc GST)
Deliveries are made during office hours 9am – 5pm weekdays.
Deliveries are not currently available on weekends or public holidays.
All parcels are bar-coded and able to be tracked, to ensure safe delivery.
As our gifts contain perishable items, and often need to be in the hands of the receiver on a specific date, if a recipient is not available to take delivery, gifts will be left in a safe place on the premises. By ordering a gift you acknowledge this authority-to-leave.
If a gift is not able to be found on the premises, and Gift Baskets Direct can provide evidence of delivery from the courier, then unfortunately this will not entitle the purchaser to a refund or replacement, as this is beyond the control of Gift Baskets Direct.
Where possible, it is advisable to send the gift basket to a business address.
We package all gift baskets in super strong boxes so that items stay safe.
Please note that a re-delivery fee will need to be charged if an incorrect address is given.
If delivering to a hospital please ensure the patient will still be there within the delivery time-frame above.
It is your responsibility to inform Gift Baskets Direct if an order has not arrived. We will then track and locate the order.
Gift Baskets Direct uses reputable courier companies for delivery of gift baskets by the date requested. However, this is not always possible due to unforseen circumstances.
Again, thank you for organizing the corrections to our order. We were delighted to find your products in the very crowded market place for hampers, mostly very poor value! Kind Regards
I've been using GBD for several years now for my clients and have nothing but praise for their beautiful products, efficiency and ongoing support. Sharon and her team have dealt with any minor delivery issues quickly, always with a smile and excellent professional service. My clients love the high quality baskets and goodies within - always thoughtfully packaged and delivered with minimum fuss.
Thanks so much for the quick assistance with the hampers!
Extremely happy with the hampers. And they were delivered so quickly with no issues. And a big thank you for the complimentary hamper as well. We thoroughly enjoyed that.
Hope you had a great Easter break!
Wardle & Associates have been a frequent customer of Gift Baskets Direct for several years now. Our team enjoys celebrating client birthdays and success achievements throughout the year, but when sending to someone who lives in a rural area it can be difficult to arrange a special gift to their postcode/s. Gift Baskets Direct give us the opportunity to reach those contacts and deliver a unique present each time. They are happy to assist with custom hampers or help you in styling a suitable choice.
I enjoy my dealings with Sharon and the one on one service I receive each time when requesting new hampers. The service is prompt and the hampers – fantastic